Screen Replacement
Support for cracked glass, damaged displays, touch-response problems, screen lines, flickering and blank screens.
On-site in Al Barsha, Dubai
iPhone Device Care in Al Barsha
Visit PZM inside Union Coop Hypermarket on Hessa Street for a free initial assessment. Our on-site team handles screen, battery, charging, camera, audio and other common device issues.
Many common services can be completed the same day when the required component is available. Complex cases may require 24–48 hours.
Free initial assessment
On-site technical service
Same-day options
Clear component choices
30-day limited warranty
What Can We Help With?
We assess the device first, explain the available route and price, and wait for your approval before paid technical work begins.
Battery Replacement
Assessment for rapid battery drain, unexpected shutdowns, overheating, charging problems and reduced battery capacity.
Charging Port Service
Inspection and service for loose connections, intermittent charging, blocked ports and devices that no longer charge normally.
Camera Service
Support for blurry images, camera shaking, focus problems, dark camera views and damaged camera glass.
Speaker and Microphone Service
Assessment for low sound, distorted audio, unclear calls, microphone problems and blocked speaker openings.
Face ID Troubleshooting
Assessment of Face ID and related sensor issues. Expected outcomes depend on the model and condition of the affected components.
Water-Exposure Assessment
Careful assessment following liquid exposure. Outcomes cannot be guaranteed because corrosion and internal damage may develop over time.
Software and Performance Support
Help with update problems, storage pressure, slow performance, backup preparation and device setup.
A Clear Process Before Work Begins
Tell us what happened
Send your iPhone model and a short description through WhatsApp, or bring the device to our Al Barsha store.
Receive a free initial assessment
We inspect the visible condition and perform the relevant functional checks.
Review your options
We explain available component grades, expected results, estimated completion time, price and applicable warranty.
Approve before we begin
No paid technical work starts until you approve the selected option and price.
Final testing and collection
The device is checked for the functions related to the service before handover.
Component Options and Completion Times
Choose What Fits Your Device and Budget
Available component grades vary by model and current stock. Where multiple options exist, we explain differences in display quality, performance, expected durability, price and warranty before you decide.
The selected component type is recorded on your service receipt. A component is not described as manufacturer-supplied unless its source can be confirmed.
Same-Day Service When Possible
Many common screen, battery, charging, camera and audio services can be completed on the same day when the required component is in stock.
Complex internal work, liquid exposure and uncommon models generally require 24–48 hours. Special-order components can take longer. Timing is confirmed before work begins.
30-Day Limited Service Warranty
What It Covers
- The component supplied by PZM
- Workmanship directly related to the completed service
- Recurrence of the same confirmed issue during the coverage period
What It Does Not Cover
- Drops, impact, pressure, misuse or new liquid exposure
- New or unrelated faults
- Software, data, password or account issues
- Normal reduction in battery capacity
- Work performed or components changed elsewhere afterward
- Previously disclosed internal, motherboard or liquid-related damage
Liquid-exposed devices receive coverage only when it is specifically confirmed in writing on the service receipt.
Data, Privacy and Independent Status
Prepare Your Device
Back up important information whenever possible. PZM does not require Apple ID or other account passwords unless a specific test genuinely requires customer participation.
PZM is not responsible for data loss caused by existing device damage, component failure, software faults or circumstances outside the agreed technical work.
Independent Provider Disclosure
PZM is an independent device-care provider. We are not affiliated with, sponsored by, endorsed by or an authorized service provider of Apple Inc.
iPhone, Apple and related product names are trademarks of Apple Inc. They are used only to identify compatible devices.
Visit PZM in Al Barsha
PZM is located inside Union Coop Hypermarket on Hessa Street, Al Barsha, Dubai.
Send your model and issue through WhatsApp before visiting so we can check likely component availability and provide an initial time estimate.
Frequently Asked Questions
Is the initial iPhone assessment free?
Yes. The initial assessment is free. If deeper technical investigation may involve a charge, it will be explained before proceeding.
Can my iPhone be completed on the same day?
Many common services can be completed on the same day when the required component is available. Complex issues generally require 24–48 hours.
What component options are available?
Options depend on the model and current availability. We explain the component grade, expected performance, price and warranty before you approve it.
Is there a warranty?
Yes. Completed technical services include a 30-day limited warranty covering the supplied component and associated workmanship, subject to the exclusions above.
Can you help with a water-exposed iPhone?
Yes, we can assess it. Liquid exposure can cause progressive internal damage, so successful recovery and long-term performance cannot be guaranteed.
Do I need an appointment?
Walk-ins are welcome. Contacting us through WhatsApp first is recommended so we can check likely component availability.
Is PZM authorized by Apple?
No. PZM is an independent device-care provider and is not affiliated with or authorized by Apple.
Should I back up my iPhone first?
Yes, whenever possible. A current backup protects important information if the device has existing internal or software damage.