Frequently Asked Questions

Plan your visit, purchase, trade-in, or custom PC enquiry with verified store information. For current device availability or order-specific details, contact the team before visiting.

What warranty is included with pre-owned devices?

Pre-owned devices include a 6-month warranty. Before purchase, we confirm the device condition, included accessories, and the coverage that applies.

What are the store opening hours?

The walk-in store is open 10 AM – 11 PM on Monday, Tuesday, Wednesday, Friday, Saturday, and Sunday. Thursday is closed.

Where is the store?

P Z M Computers & Mobile Phones - Sell New Used PC Build is inside Union Coop Hypermarket on Hessa Street, Al Barsha, Dubai, UAE.

Can I check availability before visiting?

Yes. Send the device model, storage, colour, or budget on WhatsApp. We will confirm current availability and pricing before you travel to the store.

Which payment methods are accepted?

Cash and card are accepted in store. For a remote order, contact us first so we can confirm the available payment method for that order.

Can I sell or trade in my phone, laptop, or other device?

Yes. Bring the device to the Al Barsha store or send its model, storage, condition, and included accessories on WhatsApp so the team can guide the assessment.

Do you provide custom PC builds?

Yes. Custom gaming and workstation PC builds are planned around your budget, intended use, games, target resolution, and upgrade priorities. The service includes component-selection guidance, assembly, cable management, and testing. Explore PC Builds.

What should I share when asking about a PC build?

Share your budget, intended use, the games or applications you run, target resolution, and whether you also need a monitor, keyboard, mouse, headset, or extra storage.

Can I arrange pickup or delivery?

Store pickup is available. Delivery can be arranged for selected orders depending on the item, area, and timing, so confirm the option on WhatsApp before ordering.

How can I contact the store?

Call +971 52 802 6677 or message +971 58 836 6841 on WhatsApp. You can also visit the store during walk-in opening hours.

Still need an order-specific answer?

Message the model, budget, or PC-build use case so the team can confirm the current details before you visit Union Coop Hypermarket on Hessa Street, Al Barsha.